Dry-Dock Models & Parts after sales service

[ioannisdg]

Hi to all

Bought la Belle Poule
my dog ate two parts
asked dry-dock for replacement .... they replied in chat mode within seconds, I sent photos of the missing parts they asked for my address ...
only to find out - memory leak from my part - that I did NOT buy the model from them ...
and ...
they serviced me ..anyway !!!!!!
What can I say ...
Kudos !!!!

 

[DARIVS ARCHITECTVS]

Dry-Dock Models has been incredibly responsive to questions about parts availability and orders. You simply cannot find better service.

 

[Kurt Konrath]

I have ordered blocks and pullies from them and asked many questions and got great response.

Almost local to those in US, a definite friend from up north.

 

[glennb17]

I totally agree! There was a shipping problem with the Hayling Hoy kit and Victor managed to completely exceed expectations on a fix. You're in good hands with them. Their website is suggested in my browser address line with only typing "dr" so I check out their stuff all the time.

 

[Dry-Dock Models & Parts]

Thank you guys!! It means a lot!!

 

[Uwek]

Hi to all

Bought la Belle Poule
my dog ate two parts
asked dry-dock for replacement .... they replied in chat mode within seconds, I sent photos of the missing parts they asked for my address ...
only to find out - memory leak from my part - that I did NOT buy the model from them ...
and ...
they serviced me ..anyway !!!!!!
What can I say ...
Kudos !!!!

Hallo @ioannisdg
we wish you all the BEST and a HAPPY BIRTHDAY