they had big feet no fighting spirt
Mabet it's in the "OLD TOOK" pipe WEED!
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Mr. andynic, you may have misunderstood our meaning. After you refund, we will give priority to arranging other remittance methods for you and send kit first. There is no need to queue up again. I'm sorry for the accident. Please contact us when you see the message. thank you.
报错 笔记
“After you refund” is the problem. HOW? The DHGate website won’t let me!!
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I will try to contact the platform, whether can direct refund, give you a reply as soon as possible. Sorry again.
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We have reported the situation to the dhgate platform and are waiting to be solved. Please wait a moment.
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Your problem has been solved. Please have a look at your personal letter.
according to my online credit card details , no payment was registered nor of course a refund. The payment was certified, is this temporarily suspended or not registered. I do not want to lose my place on the list because it was thought that I didn't want to continue . Is it possible to clear up if this payment was not received or registered or if I have to order again?
I had the exact same problem. I couldn't complete my purchase either. I think Trident is working on a solution.
Folks, no worries losing the place in the list. Let Trident deal with refund (if required) and new store you can buy the kit. I know He is working very hard to resolve this situation.
I have received a communication from Trident giving me details of how to achieve a refund from Trident. Inputting the information raises the DHGate gate for getting a refund. However this falls at the first fence: there are four categories under which I can get a refund. 1. Item not as described ... this I cannot select as I have not received anything yet. 2 . Item not received ... this I cannot select as their system allows up to 27th of October before I can ask for any refund as it is deemed to be in transit. 3. Invalid tracking number ... it isn’t invalid so I cannot select this. 4. Received in good condition but wish to return it ... I cannot select this as I have not received it.
Ergo, I am again stymied. It seems there are three options. 1. Ask Trident to extract the money from these shysters. 2. Throw 455 dollars away. 3. Go via my credit card company to refuse them paying this fee.
HELP
Please sent PM directly to the @Trident Model he will provide you the answer.
I would suggest to everybody that all inquiries should go through in personal conversations
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Hello, Mr. andynic. I'm sorry to have kept you waiting. The link below is the refund process. You can apply for a refund according to the following process. If you are still interested in kit, we can mail it to you again. Once again, we apologize. If any loss of the product to you, this part of the cost will be borne by us.
DHgate - China Wholesale Marketplace - Help - Overview
China Wholesale Marketplace for you to buy wholesale lots direct from China at factory prices.
help.dhgate.com
Why not just ship the kit again??why get a refund ??Andy ,are you still interested to buy the kit?
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Yes I’d like the kit .... why b**ger around with a refund when all I want is the kit!
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I'm very sorry. Maybe it's the problem I expressed. If you still want kit, you don't need a refund. We'll mail kit to you again and generate a new express bill number. The premise is that you do not let the Credit Card Center refuse to pay.
